Shipping policy
Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible. Please review the information below regarding our shipping process.
Order Processing
Orders are typically processed within [1–3 business days] after payment has been successfully received.
Orders are not processed or shipped on weekends or holidays. During sales, promotions, or other periods of high order volume, processing may take additional time.
Once your order has shipped, you will receive a confirmation email containing tracking information when available.
Shipping Rates & Delivery Times
Shipping costs and estimated delivery times are calculated and displayed at checkout based on your location and the shipping method selected.
Estimated delivery times are:
- Standard Shipping: [3–7 business days]
- Express Shipping: [1–3 business days]
- International Shipping: [7–21 business days]
Please note that delivery times are estimates and are not guaranteed. Delays caused by carriers, weather, customs, holidays, or other circumstances outside our control may occur.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number, if tracking is available for your selected shipping method.
Please allow [24–48 hours] for tracking information to update after your order has been shipped.
Incorrect or Incomplete Shipping Information
Please make sure your shipping address is correct before completing your order.
If you entered an incorrect or incomplete address, contact us as soon as possible at [business4seven01@gmail.com]. We will do our best to update the address before your order ships, but we cannot guarantee that changes can be made after an order has been processed.
We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Stolen, or Damaged Packages
Once an order has been delivered to the shipping address provided at checkout, we are generally not responsible for packages that are lost or stolen after delivery.
If your package arrives damaged, please contact us at [business4seven01@gmail.com] within [48 hours] of delivery and provide photos of the damaged package and items so we can assist you.
If your package appears to be lost in transit, please contact us at [business4seven01@gmail.com] so we can help determine the next steps.
Shipping Delays
We are not responsible for delays caused by circumstances beyond our control, including but not limited to:
- Severe weather
- Natural disasters
- Carrier delays
- Holidays
- Customs processing
- Incorrect shipping information
- Strikes or service interruptions
- Other unforeseen circumstances
If your order is experiencing a significant delay, please contact us and we’ll do our best to assist you.
Questions About Shipping
If you have any questions about your order or our shipping policy, please contact us at:
Email: [business4seven01@gmail.com]
Business Name: [Glow Up Haven]
We’re happy to help!